1. Quality Assurance - Amway Queen™ Cookware is made of the finest 18:8 chrome/nickel stainless steel. Each Amway Queen™ Cookware is developed by professional technicians, and the product quality has been tested to ensure its best. For non-commercial use of this product by the original user, Amway will provide repair service, free replacement or refund if the product or accessories are defective or defective in workmanship at its discretion. In such cases, Amway will not charge for repair fee, service fee or parts fee. However, please note that this warranty does not cover damage caused by normal wear and tear, or by accident, misuse or abuse of the product, and repairs will be charged for such damage. The original user must return the damaged product or accessories to Amway to enjoy the warranty service.
2. Accessories Replacement Service - If the handle, lid knob or other accessories are accidentally damaged, the user can purchase the new accessories for replacement.
3. Satisfaction Guarantee - Amway Queen™ Cookware carries the Amway Satisfaction Guarantee. If a product is decided to be defective or not satisfactory, Distributors / Privileged Customers can exchange or return it to Amway within 90 and 30 days from the purchase date respectively. Satisfaction Guarantee does not cover damage caused by accident, or damage caused by improper use or misuse of the Amway Queen™ Cookware by the user or others.